Partner FAQ’s

+ How much does it cost to become a Partner?

New Partners are required to invest in their business with a Pre-paid System Credit of $500.00. This pre-payment to your account is toward your student course completions in your first year. This $500 is the minimum commitment to your business.

We do have an expectation that you will deliver training to a minimum of 100 students every year.

+ What are the advertising guidelines and requirements as a partner?

Allens Training Pty Ltd (90909) is compliant with the ASQA guidelines. Once a partner, you will be provided our marketing and advertising guidelines for detailed information.

+ What are the prices I pay once I commence courses?

You pay per student you train, and the price is dependent on the course. View our prices on the Courses & Pricing page.

+ What resources do you provide Partners?

Partners are provided with resources required to deliver training, such as a facilitator guide with session plan and assessment guide, PowerPoint presentations, written and online student assessments, etc as relevant to the course.

+ I am the Training Manager for an organisation and my organisation wants to deliver nationally recognised training in-house, is this possible?

We have formed arrangements with several organisations from a range of industries so they can deliver training in-house via a partnership program. This is a great cost saving measure when you are training large numbers of employees. Allens Training Pty Ltd has the systems and processes in place to support such an arrangement. It also ensures consistency of training across an organisation.

+ Do you offer professional development opportunities?

To assist our Partners and Trainers to meet ASQA requirements, Allens Training Pty Ltd provides regular professional development opportunities for its trainers. Opportunities include workshops, courses, online courses, conferences and several other activities throughout the year.

Although we require our trainers to have a commitment to ongoing professional development, we have implemented processes and opportunities to make the process relatively stress free. In particular, we hold a national conference for Allens Partners and Trainers. This is always a great event.

+ Do you have mandatory professional development events?

Although approved Allens Training Pty Ltd Partners and Trainers have yearly professional development obligations, we do not make attending our events mandatory. As long as you demonstrate meeting your professional development requirements each year, we are happy!

+ What insurance do I need?

You will only require Public Liability Insurance, not Professional Indemnity insurance. Your Public Liability insurance needs have $10 million coverage. As a business partner, we are unable to recommend an insurance broker for your business insurance. However, we do encourage you to seek several quotes to compare.

+ How do I become a Partner with Allens Training Pty Ltd?

The first thing to do is check our partner checklist to ensure you meet all the requirements. You also need to be qualified in the courses you wish to deliver training. Once you have met these requirements, you complete our online application form. We will then be in touch within 2-3 business days to take you through the next steps.

+ How long does it take to become a partner?

If you have all your paperwork and checklist requirements ready for your application, and we can contact your referees straight away, your partner application will be processed in 4-5 business days.

+ What are the requirements to become an approved trainer?

ASQA (the national regulator) set the Standards for Registered Training Organisations and require trainers to have:

• the vocational competencies at least to the level being delivered and assessed
• current industry skills directly relevant to the training and assessment being provided
• current knowledge and skills in vocational training and learning that informs their training and assessment
• Certificate IV in Training and Assessment (TAE40110 or TAE40116)

View ASQAs Meeting trainer and assessor requirements fact sheet for further information.

To view the full list of Allens Training requirements please visit the application checklist.

+ How can trainers and assessors demonstrate current industry skills?

In your partnership application, you will be asked to demonstrate current industry experience. The best way to meet this requirement will be via work experience and examples of evidence can include:

• Certificate to Practice (Paramedic)
• Nursing registration
• Letter of validation from employer (i.e. you are a workplace first aid officer)
• Verification of participation on advisory committees, industry panels etc.
• Job Description plus evidence of current employment

Industry Experience needs to highlight your role and responsibilities as they relate to the training you wish to deliver and you will need to provide industry experience for each course type you are applying for.

ASQA state that, attending a workplace to experience the latest techniques, processes and resources could contribute to the demonstration of current industry skills. Importantly, ASQA state that delivering training and assessment in a workplace does not constitute the development of current industry skills.

View ASQAs Meeting trainer and assessor requirements fact sheet for further information.

+ What is a Training Partnership?

Allens Training Pty Ltd is a Registered Training Organisation (RTO) which offers Partnerships also known as third party arrangements or co-provider arrangements) to individuals and businesses who are not Registered Training Organisations, to be able to train Nationally Recognised courses on our scope. As the RTO, we take care of the compliance requirements and accreditation, so you can focus on delivering excellent training to your students.

+ Partner or Co-Provider?

Co-Provider is another term that means the same as Partner.

+ First Aid Instructor or First Aid Trainer?

There is no difference between the terminology for First Aid Partner, First Aid Instructor or First Aid Trainer. Each phrase is interchangeable.

+ What support should I expect from the Allens Training Pty Ltd Team once I have been approved?

You will receive ongoing support to help improve training, grow your business and understand the Allens Training Systems. This support comes in a range of forms including:

• As a Partner you join our online community inside your account to collaborate, ask questions and contribute to everyone's success
• Regular broadcasts and notifications advising of general news and changes in the industry
• One-on-one video sessions for new partners to step through our online systems
• A series of online, video and PDF user guides
• Phone, live chat and one to one support from a member of the knowledgable Partner Services Team

+ What equipment do I need to purchase for the delivery of the training course?

The equipment required for each course will vary depending on the course/s you intend to deliver e.g. manikins, defibrillation equipment for First Aid courses. Allens Training sell a range of discounted first aid training equipment, or you may source your own supplier.

+ Allens Training Pty Ltd Partner or Allens Training Pty Ltd Trainer?

As an Allens Training Pty Ltd Partner you are responsible for:

• Signing and following through on the Service Level Agreement
• Being the central contact with Allens Training Pty Ltd Office
• Having your own ABN and Insurances
• Completing credit check references as required
• Ensuring your trainers are Allens Training Pty Ltd qualified
• Ordering of course supplies and resources

As an Allens Training Pty Ltd Trainer you are responsible for:

• Coordination and delivery of the training course
• The completion of all course and student documentation
• Maintaining your professional development and currency
• Contracting and working for an Allens Training Pty Ltd Partner Co-Provider/Partner
• Completion of the Allens Training Pty Ltd Partner Induction
• Following our Code of Conduct

In some cases the Partner and the Trainer will be the same. For example, you may operate your own business in a smaller community or regional centre and have no requirement for more employees. You are both the Trainer and Partner.

At other times our Partners deliver a wide range of courses and they require additional trainers to deliver training courses for their business.

You will need to indicate your preference as a Partner or Trainer when you complete the application. If you are joining an existing partnership please state this at the time of your trainer application.

+ What is the Service Agreement?

Before a partnership is approved we require the Partner to sign our Service Agreement. This is a memorandum of understanding (MOU) that outlines each parties’ responsibilities. Don’t worry, there is nothing in this document that restricts you from leaving if you choose to, it is just a simple document to formalise the partnership.

+ Where can I get more information?

Our partnership team can be contacted on 1300 559 064 or partnerships@allenstraining.com.au for further information.

+ If I apply to become a partner, will I be required to sign a contract that will prevent me from leaving?

Allens Training Pty Ltd has no lock in contracts. We don’t believe in handcuff agreements forcing you to stay when you don’t want to. We just deliver what we promise so you don’t need to look elsewhere.

+ How many students do I need to be delivering training to?

As a large and support-centred RTO there is an expectation that Partners would deliver training to a minimum of 100 students every year.

+ I do not deliver training to children, do I still require a children's check?

Yes, whilst you initially may deliver courses within your organisation, we request that all trainers obtain a Working with Children Check in case circumstances change.

Having a positive notice working with children's checks meets the expectations of a training company with regard to both working with children’s legislation in each state and ASQA standards.